MESSAGING, SOCIAL MEDIA

Kent County Essential Needs Task Force

A clearer, more cohesive way to share what matters most.

OVERVIEW
Collective Impact Network
• Refreshed Brand Elements • Messaging Pillars • Social Media Plan + Canva Templates • Fresh Website Copy

Kent County Essential Needs Task Force (ENTF) brings organizations and community leaders together to address essential needs across Kent County.

ENTF had established its brand several years earlier but was left with little direction or practical tools to carry it forward. At the same time, the complexity of its work made it difficult to communicate in a way that was both clear and connective.

Together, we refreshed and expanded the existing brand system—developing stronger messaging, web copy, social media strategy and practical tools to help ENTF communicate with greater clarity, cohesion and consistency.

BEFORE
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from complex to connective

We started by building the discipline of seeing and hearing every communication through their audience’s lens: What do they need to know? What matters to them? What will move them to connect?

From there, we established messaging pillars rooted in their audience needs, created visual cues make complex information easier to navigate, and equipped the team with fresh templates and a clear path for carrying the approach forward.

"Before working with Autumn, we felt like we were kind of all over the place with our communications. We had strong brand ‘bones,’ but didn't really know what to do with them or how to talk about our complex work in a way that feels personal rather than academic.

Autumn helped us see everything through the eyes of our audience and gave us a clear  framework and practical tools to follow. We came away feeling much more focused, confident, and equipped to invite people into our work."

–Emily Madsen, Project Lead, Kent County Essential Needs Task Force

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